• meet the team

The strength of the team is each individual member. The strength of each member is the team.

Carine Grascher - CEO

Carine has 20 years of management and business development experience in the IT and childcare industry. She shares her time between exploring new business opportunities and providing strategic development to keep magicbooking the best platform for the education and childcare industry.

Franck Merlin - ​CTO

Franck has 25 years of experience in the IT industry. He leads the magicbooking software development team and is continuously improving the platform by carefully listening to the feedback from customers and the wishes of wraparound care providers, schools and clubs.

Andrew Norton - Director

Andrew has a consultative role in the business and shapes the sales and marketing strategy. Prior to this, Andrew was the founder of Energy Kidz, one of the largest wraparound childcare organisation's in the UK and a client of magicbooking.

Customer care team

Our customer care team is here to accompany our clients throughout their journey with magicbooking. From on-boarding and training, to support, they provide assistance, advice and resolve any issues our customers may encounter. Each member of our team is passionate and dedicated to providing our clients with excellent care and support. 

Research and development team

Our development team is responsible for developing, maintaining and enhancing magicbooking. This cutting-edge technology team is always looking for ways to improve the user experience, and go above and beyond to meet the need of our clients according to their organisation requirements. Magicbooking simply wouldn't exist without them!   

Business operations team 

We have an experienced team of individuals that work in the functional areas of our business, such as  finance, operations and marketing. Every individual that works at magicbooking is a valued member of the team and integral to our success.  As one team, we unite to achieve a common goal: deliver exceptional customer service and deliver outstanding results.

Discover Magicbooking now
Book a demo in a few easy steps, call us on 0333 987 4717, or use our enquiry form.

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