"Since using magicbooking, parents can set up payment plans so we no longer have parents amounting large debts. We would, and have recommended magicbooking to other settings."  

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Customer profile 

Smartkidz Play and Learn is a privately run company that offers high-quality breakfast, after-school and holiday clubs. They started using magicbooking in May 2021 and have since seen a significant change in their administration processes. 

Impact of Magicbooking

With magicbooking, the clubs have benefited from parents managing their own booking process and accounts. This has reduced  administration significantly and has enabled staff to concentrate on the day-to-day provision and childcare that they offer. The biggest improvement they have experienced is parents being able to set up payment plans, resulting in the reduction of parents amounting large debts.

Reduced time spent on admin processes

Since moving over to magicbooking this year, the club's administration has significantly dropped. Putting parents in charge of their booking process has decreased admin errors. Before using this automated system, some children were missed due to the manual process of bookings forms, now as parents book their own days straight through magicbooking this no longer happens. 

 Increased productivity 

Thanks to magicbooking, their focus is now on the actual childcare and provision they offer and the club can spend more time on other aspects of their services such as the development of play opportunities.

Automated systems

Since starting the wraparound care business in 2015, Smartkidz were spending a lot of time dealing with bookings, invoice queries, cancellations etc. But with magicbooking, they have benefitted from features such as electronic registers, first aid forms and the quick retrieval of children's medical and dietary records.

Explore the benefits

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"We were told about Magicbooking by another company that had been using it since starting up their pre-school and wraparound care company a few years ago. When I spoke to them about our issues they told us that these problems would be sorted with Magicbooking. One of the biggest improvements with using the automated system is that parents are in charge of their own accounts."

Adam Smart, Managing Director, Smartkidz Play and Learn

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To discover how magicbooking can automate your booking processes and admin tasks, book a demo in a few easy steps, call us on 0333 987 4717 or use our enquiry form.

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